The "Impressive Leadership" Program
Management Skills for 21st Century Leaders
A multi-day workshop for middle-senior managers.
Our premier "Impressive Leadership" program for managers covers all main areas of leading others.
It's a combination of processes and people skills - including: creating and leading a positive workplace culture, learning about personality styles, practical advice on managing change, how to have effective conversations with under-performing staff, managing time and priorities, and improving customer service. We also look at workplace reviews that actually work, achieving goals, and designing specific projects - for each participant to take on and report to their own managers about. Every program has a refresher follow-up session built in to ensure real change in the workplace and to support participants down the track.
While designed as a 3-day program for senior managers + a 2-day program for middle managers, topics can be selected to be flexible in this delivery. It can also be run as a condensed 2-day program, a live-in program, or with extended activities for a 4-day program.
Who the program is intended for? The 3-day program has been created for senior managers. The 2-day version is more for mid-level managers.
What skills does it target? This program targets taking on a leadership perspective and vision when managing people. It focuses on creating, leading and maintaining a great team culture, managing priorities in order to reach both company and team goals, and being able to deal with innovation and change.
It's a combination of processes and people skills - including: creating and leading a positive workplace culture, learning about personality styles, practical advice on managing change, how to have effective conversations with under-performing staff, managing time and priorities, and improving customer service. We also look at workplace reviews that actually work, achieving goals, and designing specific projects - for each participant to take on and report to their own managers about. Every program has a refresher follow-up session built in to ensure real change in the workplace and to support participants down the track.
While designed as a 3-day program for senior managers + a 2-day program for middle managers, topics can be selected to be flexible in this delivery. It can also be run as a condensed 2-day program, a live-in program, or with extended activities for a 4-day program.
Who the program is intended for? The 3-day program has been created for senior managers. The 2-day version is more for mid-level managers.
What skills does it target? This program targets taking on a leadership perspective and vision when managing people. It focuses on creating, leading and maintaining a great team culture, managing priorities in order to reach both company and team goals, and being able to deal with innovation and change.
Topics covered:
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Leadership in Today's Workplace
provides motivational information and practical techniques to create a more positive, personal and professional culture back in the workplace. Topics Include: • Leading and modelling a great culture – small teams & organisation-wide • Leading a strong, flexible and goal-focused culture • Moving from claiming entitlement to taking ownership • Introducing non-negotiables (team rules) to maintain standards and values • Understanding the importance of innovative praise and recognition |
Creating A Positive Workplace Culture provides participants with the concepts, insight and new skills to create real and effective relationships with everyone they work with.
Topics Include: • What is Emotional Intelligence and how do I know if I have it? • What style are you? • The 4 main styles & 16 very different profiles • What happens when people are under pressure and stress? • Flexing – the only thing that really counts. • How to use behaviour styles to praise, solve conflict and get a promotion! • How to talk to and mentor your team members |
21st Century Customer Service
will focus on the importance of customer service in our 21st century workplace, and provide participants with the understanding of what’s at stake and give ideas to springboard bringing service back to the for-front of our minds and actions on a day-to-day basis. Topics Include: • Old service and new service – what’s the difference? • Social media has changed everything • Leverage your strengths • Your customer service initiative. |
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Managing Your Mojo
session on Managing Your Mojo will help busy leaders to focus on their priorities and establish ways to bring about sustainable improvements with both their own productivity and that of their teams. This is not just about time management, but managing your energy, your stress, and giving your team what they truly want and need to be productive on a long-term basis. Topics Include:
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Effective Conversations
teaches the specific crucial components of effective conversations with difficult and/or under-performing staff. Participants will be provided with the keys to be able to have frank and sincere feedback chats with colleagues, clients and other stakeholders. Participants will roleplay scenarios and get lots of skill practise to improve their competence and confidence in this area. Topics Include:
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Real Reviews That Work!
Do your team members see ‘performance development’ as a simple, positive and action oriented process that everyone genuinely looks forward to? It is possible! This session takes a contenporary approach and dares participants to implement an easy to use, productive & positive living document to revolutionise performance reviews forever. Topics Include:
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Above are 6 of the 9 topics on offer. *Each of these topics can be tailored as stand alone workshops for your team.
Special Features:
- Dynamic, interactive workshop with group discussions and activities
- Full hard-cover manual for each participant
- Each participant leaves the program with an initiative to take on and report to their upline.
- Brian Tracy's "Eat That Frog" – a 40 page summary book for each participant.
- Access to The Mzuri Resource Bank - up-to-date articles and information extending on the topics of the program
- A participation certificate awarded to each participant at the conclusion of the program.
- Dynamic, interactive workshop with group discussions and activities
- Full hard-cover manual for each participant
- Each participant leaves the program with an initiative to take on and report to their upline.
- Brian Tracy's "Eat That Frog" – a 40 page summary book for each participant.
- Access to The Mzuri Resource Bank - up-to-date articles and information extending on the topics of the program
- A participation certificate awarded to each participant at the conclusion of the program.
Download a comprehensive information page here:
| impressive_leadership_program_-.001.pdf |